We’ve all been there. You just finished explaining a concept, laying out a brilliant plan, or sharing an exciting new idea. You pause, look out at your audience (whether that’s a classroom of students, your kids at the dinner table, or your team at work), and you get… blank stares. It’s frustrating! We spend so much time focusing on the stuff we are sharing, but we rarely stop to think about the hidden gears turning—or completely stalled out—in the minds of the people listen
